

ALCC Latest Review of Compliance Report, click here
Received 4 out of 5 stars (Scores on the Doors) from the Environmental Health (Food and Safety
Newly Designed Day Care Brochure now available
Completed The Shine Project and received a Certificate
Received 4 out of 5 stars (Scores on the Doors) from the Environmental Health (Food and Safety).
Newly designed Brochure now available.
Received a 2 Star, Good, Quality Rating out of a maximum 3 Stars, in the recent Care Quality Commission (CQC) Inspection.
Staff
Details of Staff in the Home
The Care Centre employs Registered Nurses both RGN's and RMN's, Care Assistants, 2 Cooks, 2 House Keepers and a Full time Handyman. The Homes staff are selected for their qualities of reliability, integrity, skill, friendliness and professionalism. They are carefully screened and references are always checked thoroughly prior to employment. All staff are subject to CRB clearance. During induction all staff are trained in-house by experienced, qualified, senior staff in the following critical subjects:
- Care Code of Conduct
- Confidentiality
- The Rights of Service Users
- Health and Safety including Fire Regulations
- Food Hygiene and Safety
- Personal Care Tasks
- Care Assistants Responsibilities
The home will ensure that all Care Assistants hold a minimum of NVQ level 2 in Care. All new members of staff must train to achieve this level of qualification.
The Home also sends all staff on external training courses for such topics as Food Hygiene, Lifting and Handling, Care of the Elderly, First Aid, Drugs Practice, Care of Dementia Patients etc.
At Alexandra Lodge Care Centre we are committed to safeguard the interests and welfare of residents and staff through effective organisation and management.
We Aim:
To provide personal centered care and treatment based on individual needs.
To maintain high standards of care and practice within a total quality management framework using a holistic approach.
To involve residents and carers in a care programme.
To encourage and promote independence, maintain dignity and privacy.