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December, 2009
Lounge 1 and Lounge 2 decorated.
November, 2009
Dining Room and Conservatory decorated.
October, 2009
Corridors' and Stairs' carpets changed.
April, 2009
Received the Investor in People Award.
November, 2008
New customised dining room furniture acquired (furniture especially built for Care Homes).
October, 2008
Room converted into a High Standard Hair Salon, Chiropody & Therapy facilities established.
May, 2008
Received Interface Quality Assurance Programme, Certificate of Accreditation: 3 Stars Quality Rating. ALCC is now a member of a group of Accredited Quality Homes, receiving three quality stars out of a maximum of four. Following a Quality Assurance review in 2008 it was found that standards in the Care Centre accord with certain Quality Standards indentified in BS EN ISO 9001: 2000 and in addition fulfill the current requirements of the Care Standards Act 2000.
Two Bathrooms converted into walk-in showers with wheeled shower chair access.
Financial Arrangements and Fees
We are committed to provid value for money within our comprehensive and caring service. Our fee dependents on:
1 - The type of facility required
2 - The type of Care Package and needs of the Individual Service User.
Depending on the personal financial situation, a Resident can either pay the fees privately or receive benefits arranged by Social Services.
Current rules can be complicated for specific advice contact the Care Centre Manager.
Fees - What is included
- Fully Trained Staff in 24 hour attendance
- All meals and special diets
- Medical Supplies/Specialist Equipment
- Laundry Service
- GP visits when required
- Call System
- Full Central Heating
- Access to Primary Care Services
- Full accomodation in single or shared rooms
Fees - What is not included
- Dry Cleaning
- Weekly visits from the hairdresser to the Home
- Telephone Calls - Payphone Available
- Chiropody
- Personal Toiletries
- Newspapers
- Personal Clothing
At Alexandra Lodge Care Centre we are committed to safeguard the interests and welfare of residents and staff through effective organisation and management.
We Aim:
To provide personal centered care and treatment based on individual needs.
To maintain high standards of care and practice within a total quality management framework using a holistic approach.
To involve residents and carers in a care programme.
To encourage and promote independence, maintain dignity and privacy.
